Terms & Conditions
Terms & Conditions
Welcome to Miles and Miles. These Terms and Conditions govern your use of our website www.travelmilesandmiles.com (the “Site”). By accessing or using the Site, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use the Site.
- Use of the Site
1.1 Purpose
Miles and Miles is a commercial website designed to showcase our range of high-quality luggage products. Please note that this Site is not an e-commerce platform and does not support the purchase of products directly through the Site.
1.2 Eligibility
By using this Site, you represent that you are at least 18 years old or have the consent of a parent or guardian.
- Intellectual Property
2.1 Ownership
All content, including but not limited to text, images, logos, and graphics, displayed on the Site is the property of Miles and Miles or its licensors and is protected by intellectual property laws.
2.2 Restrictions
You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our express written permission.
- Warranty Information
3.1 5 Years Warranty
We offer a 5-year warranty on our suitcases, which covers defects in materials and workmanship, including wheels, locks, zippers, handles, and trolleys. This warranty is valid for five years from the date of purchase.
3.2 Hassle-free Warranty Claims
Our customer service team is committed to providing prompt assistance with warranty claims. If you encounter any issues covered by the warranty, we will guide you through a seamless process.
3.3 Repair and Replacement
If a defect covered by the warranty occurs, we will provide repair or replacement services to ensure your suitcase remains in excellent condition.
3.4 Quality Assurance
We assure you that our suitcases are crafted with care and undergo rigorous quality checks to meet international standards.
3.5 Customer Support
Our customer support team is available to address any questions or concerns you may have regarding our products and warranty services.
- User Conduct
4.1 Prohibited Activities
You agree not to engage in any activity that could damage, disable, or impair the Site or interfere with any other party’s use of the Site.
4.2 User Submissions
Any content you submit to the Site, including feedback or comments, shall be non-confidential and non-proprietary. We have the right to use such content for any purpose without compensation to you.
- Links to Other Sites
5.1 Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the content or practices of these sites. Your use of third-party websites is at your own risk.
- Limitation of Liability
6.1 No Warranty
The Site is provided on an “as-is” and “as-available” basis. We do not warrant that the Site will be uninterrupted or error-free.
6.2 Limitation of Liability
To the maximum extent permitted by law, Miles and Miles shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Site.
- Changes to Terms and Conditions
7.1 Modifications
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the Site constitutes acceptance of the updated terms.
- Governing Law
8.1 Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of laws principles.
- Contact Information
9.1 Inquiries
If you have any questions or concerns about these Terms and Conditions or our Site, please contact us at:
- Email: support@travelsmilesandmiles.com
- Phone: [+94 77 799 9066]
- Thank you for visiting Miles and Miles!